Product

The loyalty platform built for operators.

Fidelisti is designed for real-world businesses: multi-store rules, flexible earning ratios, powerful reporting, and integrations that play nicely with your ERP/CRM stack.

Developer API + ERP/CRM integrations

Connect Fidelisti with your ERP/CRM and POS stack. Keep members, transactions, and balances in sync and automate loyalty triggers across your systems.

AI receipt scanning → points

Turn receipts into rewards. Use AI-powered scanning to recognize purchases and award points—even when the transaction happens outside your primary channel.

Reward options your customers want

Offer vouchers, discounts, cashback, or gifts. Build a reward catalog that matches your margins and your brand experience.

Analytics that drive decisions

Go beyond vanity metrics. Track earning vs. redemption, tier distribution, cohort retention, campaign impact, and store-by-store performance.

Custom team permissions

Give the right access to the right people. Create roles for finance, store managers, support, and admins—with audit-friendly control.

Tiers, loyalty cards & flexible member data

Create custom tier levels, issue loyalty cards, and add custom member fields so your program fits your business—not the other way around.

Built for multi-store reality

Loyalty programs break when the rules are too rigid. Fidelisti gives you the knobs you actually need: unique ratios per store, category-based earning, and custom fields that fit your operational workflows.

Category-based point ratios (e.g., groceries vs. fuel vs. services)
Store-specific earning rules and exclusions to protect margin
Custom member fields for segmentation and operational needs

A sample loyalty journey

1) Capture

Transactions flow in via API/POS integration—or via AI receipt scanning.
2) Reward

Members collect points and redeem for vouchers, discounts, cashback, or gifts.
3) Improve

Analytics show what works by store, category, tier—and who needs a nudge.